What We Do

Dedication. Compassion. Innovation

Hearing Aids

A hearing aid is a small electrical device that fits in or behind a person’s ear. The purpose of a hearing aid is to make sounds louder so the person can hear spoken words and other sounds.  The amount of benefit a hearing aid delivers depends in large part on the quality of the person who is fitting the hearing aid

Hearing Tests

The purpose of a hearing test is to determine whether or not hearing loss has occurred and the cause of the hearing loss. It will also illustrate the type of hearing loss and which ear the loss is in. We can then determine if treatment is necessary and what type of treatment option will be most suitable for you.


Different people will hear different sounds from tinnitus but how they hear it can also be different. Tinnitus can be loud or quiet and it can be continuous or occasional and some people will not notice their tinnitus but some people become very annoyed from it, especially when then feel tired or stressed.


A pediatric audiologist will typically have additional training and experience in testing and providing services for infants and young children.  As children get older the pediatric audiologist is versed in providing information additional communication devices that will improve the classroom experience for a hearing impaired child.

Other Services

Hearing Aid Repair/All Makes & Models

Repairs may be needed from time to time in order to keep your hearing aids working smoothly. Most repairs are quick, easy and simple to diagnose and fix. We also offer repair services for hearing aids not purchased at our office.

Assistive Listening Devices

The term can refer to any device that helps a person with hearing loss to communicate. With the development of digital and wireless technologies devices are available to help people with hearing disorders communicate more meaningfully.

Custom Hearing Protection & Earmolds

Sometimes one size fits all earmolds don’t fit.  Custom fit hearing protection and/or ear molds provide increased comfort and improved protection.  We offer specialized earmolds for hunter’s, worker’s, musician’s and swimmer’s

“I have going to see Dr. Dumont and Shannon for over two years now. I don’t say I am a patient, because I feel like they are friends. They both treat you like you are the most important person in the office. It is always a relaxing, comfortable atmosphere when you visit. Whether it is for testing, making changes, or just to ask a question, Dr. Dumont and Shannon always are on your side with 100% care and compassion. I never feel anxious or not wanting to-be there, because we are all on the same team. In short, Northwest Hearing Services is the best and we are lucky to have them in our community! “

- Jeff L.

“Thank you very much for applying your comprehensive professional knowledge of hearing health care in fitting me with hearing aids. I have struggled for years with hearing loss and it is wonderful to be able to hear so well in all environments and situations. I also want to extend my appreciation for the care, personal attention and guidance you and your office staff extended throughout the process. Your office provided a warm, friendly, welcoming and professional environment that caused me to feel confident in your professional care. My experieces in using the hearing aids exceeds what I had hoped for.”
- Ray P.

“Hi Kristi and Shannon. I just wanted to say thank you for all your help getting the hearing aids i needed.Thay sound awsome.Thank you so much Kristi for talking to me as a person and not trying to sell me somthing that was not going to work.You are one of a kind.You show you care alot about the people you see and what there needs are.”
- Rob D.

Get In Touch

We'd love to set up a consultation for you or answer any questions you may have.


(802) 527-0865

32 Mapleville Depot, St. Albans VT 05478

Mon - Thurs: 8:30am-4:30pm

Same Day Service Available by Appointment