A Passion for Putting Patients First

Extraordinary Care. Every Patient. Every Time.

Trust Worthy

We take the time to listen to you so we can develop treatment goals and intervention strategies that are both relevant and achievable.


The staff of Northwest Hearing Services, P.C. has been providing superior hearing healthcare services to the St. Albans community for more than 16 years.


We pride ourselves on making sure our staff is trained with one thing in mind.  Making sure your visit is as stress free as possible. 

What we Do

Hearing Testing

Hearing Evaluations for Adults

​​​​Hearing evaluations are used to determine a patient’s ability to hear different sounds and words at different sound levels. 

Hearing Evaluations for Children

Hearing testing can be performed on patients of any age.  For example, very young children may be conditioned to respond to sounds by playing a game or turning their head towards a speaker.  

Hearing Aids

The Perfect Fit for Your Needs

A hearing aid magnifies sound vibrations entering the ear. Surviving hair cells detect the larger vibrations and convert them into neural signals that are passed along to the brain. The greater the damage to a person’s hair cells, the more severe the hearing loss, and the greater the hearing aid amplification needed to make up the difference

The hearing aid that will work best for you depends on the type and severity of your hearing loss. If you have a hearing loss in both of your ears, two hearing aids are generally recommended because two aids provide a more natural signal to the brain, better understand speech and allow you to locate where the sound is coming from.

Since you will want to wear your hearing aid regularly, your audiologist will help you to select a hearing aid that best suits your needs and lifestyle and are convenient and easy for you to use.

“I have going to see Dr. Dumont and Shannon for over two years now. I don’t say I am a patient, because I feel like they are friends. They both treat you like you are the most important person in the office. It is always a relaxing, comfortable atmosphere when you visit. Whether it is for testing, making changes, or just to ask a question, Dr. Dumont and Shannon always are on your side with 100% care and compassion. I never feel anxious or not wanting to-be there, because we are all on the same team. In short, Northwest Hearing Services is the best and we are lucky to have them in our community! “

- Jeff L.

“Thank you very much for applying your comprehensive professional knowledge of hearing health care in fitting me with hearing aids. I have struggled for years with hearing loss and it is wonderful to be able to hear so well in all environments and situations. I also want to extend my appreciation for the care, personal attention and guidance you and your office staff extended throughout the process. Your office provided a warm, friendly, welcoming and professional environment that caused me to feel confident in your professional care. My experieces in using the hearing aids exceeds what I had hoped for.”
- Ray P.

“Hi Kristi and Shannon. I just wanted to say thank you for all your help getting the hearing aids i needed.Thay sound awsome.Thank you so much Kristi for talking to me as a person and not trying to sell me somthing that was not going to work.You are one of a kind.You show you care alot about the people you see and what there needs are.”
- Rob D.

Northwest Hearing Services

Get In Touch

We'd love to set up a consultation for you or answer any questions you may have.


(802) 527-0865

32 Mapleville Depot, St. Albans VT 05478

Mon - Thurs: 8:30am-4:30pm

Same Day Service Available by Appointment