Patient Resources
Everything you need to know in one convenient location.
Office Location
Saint Albans, Vermont 05478
Office Hours
M – Th 8:30am – 4:30pm
Same-day service is available by appointment. Please call our office to make your appointment
Contact Information
phone: (802) 524-0839
fax: (802) 527-0865
email: office@northwesthearingvt.com
Hearing Aid Cleaning & Maintenance
Instructions and tips for cleaning and maintaining your hearing aids at home.
Quick Info
Hearing Aid Brands
- Phonak
- Starkey
- ReSound
- Westone
Insurance We Accept
We accept most major medical insurances including Medicare, MVP, BC/BS, United Healthcare, Cigna and Tricare. We are not a Medicaid provider.
Professional Affiliations
- Academy of Doctors of Audiology
- American Speech-Language-Hearing Association (ASHA)
- American Tinnitus Association
Helpful Videos
Getting Ready for Your Appointment
1. Confirm Your Appointment
Our office will call you 1-2 days prior to your appointment to confirm you will be there. If you miss this call, please call us back to confirm your appointment or change your appointment to accomodate any changes in your schedule.
2. Don't Forget ID & Insurance Cards
We are required to obtain copies of an acceptable form of ID and your insurance card.
3. Download, Print & Sign These Forms
To make your life a bit less hectic, we’ve made available online the new patient forms you need to complete.
Download: Patient History | Insurance | HIPAA
Our Blog
Useful Articles
Why Do My Ears Pop When I Fly?
Anyone who has ever flown in a plane has probably experienced the discomfort of fullness in your ears. This feeling is often followed by the sudden urge to “pop” your ears, sometimes the “popping” occurs spontaneously, and sometimes it requires some assistance. But...
Can You Prevent Hearing Loss?
More than 36 million Americans have hearing loss (some estimates place the number as high as 43 million). More than half of those individuals are under the age of 65. One of the leading causes of hearing loss is exposure to excessive amounts of noise. When you don’t...
Can Covid-19 Affect the Inner Ear?
New research suggests that the inner ear is susceptible to infection with SARS-CoV-2, which causes COVID-19. Covid-19 patients have reported symptoms affecting their ears. These symptoms include complaints about hearing loss, tinnitus (ringing in the ears) and balance...
“I have going to see Dr. Dumont and Shannon for over two years now. I don’t say I am a patient, because I feel like they are friends. They both treat you like you are the most important person in the office. It is always a relaxing, comfortable atmosphere when you visit. Whether it is for testing, making changes, or just to ask a question, Dr. Dumont and Shannon always are on your side with 100% care and compassion. I never feel anxious or not wanting to-be there, because we are all on the same team. In short, Northwest Hearing Services is the best and we are lucky to have them in our community! “
Northwest Hearing Services
Get In Touch
We'd love to set up a consultation for you or answer any questions you may have.