About Us

Our entire staff is assembled for one purpose: to serve our patients. We pride ourselves on being a very patient-centered practice. We always take the time to listen to you so we can better understand the day-to-day challenges you are facing as a result of hearing difficulties. We find that this is the best way to develop treatment goals and intervention strategies that are both relevant and achievable.


Kristi Dumont, AuD, CCC-A

I have been a practicing audiologist since 1997.  I earned my Master’s Degree in Audiology from Ithaca College and, prior to that, my Bachelor’s of Science Degree in Hearing and Speech Science from S.U.N.Y. Plattsburgh.  I obtained my Doctorate Degree in Audiology from A.T. Still University (Arizona School of Health Sciences) in October of 2013.  I pursued a degree in Audiology because of my love of science/medicine and the ability to make a real difference in people’s quality of life.  Helping people to hear and to communicate better and actually witnessing the change in their demeanor is extremely rewarding.

I opened Northwest Hearing Services in August 2003.  Prior to opening private practice I worked for two different hospitals, Copley Hospital in Morrisville, VT and Albany Medical Center in Albany, NY, a clinic in South Florida and another private practice in Northern NY.  In these varied work environments I have had the ability to perform numerous diagnostic tests, including vestibular function testing.  I have also worked with patients of all ages, including being a part of a specialized pediatric team.  Fitting hearing aids and correcting patient’s hearing loss is my passion though and that’s what drove me to open my own practice specializing in dispensing.

I am licensed by the state of Vermont Department of Education as a dispensing Audiologist.  I am also certified by the American Speech-Language-Hearing Association and maintain a fellowship with the American Academy of Audiology. I was also recently approved for membership to the National Association of Professional Women and The Academy of Doctor’s of Audiology.

I grew up in Northern NY but have been calling VT home for 10 plus years.  I reside in Saint Albans with my husband and 3 children who keep me very busy!  When not in the office you will find me in our local school, on the soccer or baseball fields or on the ski hill!

I look forward to working with you!

Developing a Long-Term Partnership

Choosing a hearing professional is one of the most important decisions you will ever make and the personal relationships you will develop with our staff will continue long after your initial appointment. We understand that ongoing counseling, periodic adjustments and regular hearing aid cleanings are vital to your continued satisfaction with your investment in better hearing and we are committed to being here to support your every need.

Continuing Education

Although we’re smart enough to know that we don’t know everything.  We’re dedicated enough to try!  To make sure we stay on top of both the latest advances in technology and the current research related to hearing we attend many conferences, seminars and conventions every year.  In addition we belong to a variety of professional organizations that provide us with a wealth of information.

  • American Academy of Audiology (AAA)
  • American Speech-Language-Hearing Association (ASHA)
  • American Tinnitus Association